As a hotel guest’s first gateway to the local culture, hotelier staff serves as ambassadors of national heritage. If around 8 million people are employed in the hospitality and tourism industry, then you are seriously missing out if you are not multi-culturally savvy.
If you work on the front desk, speaking a few words in different languages can sky rocket your career to the next level.
Anyone with experience dealing with international guests or clients will agree that people immediately lower down their guard the moment they hear their native tongue being spoken, as it connects on a deeply psychological level, with reassurance that their needs will be met. The good news is that the research all shows that 80% of conversation is based on 20% of the language, and every little helps.
With our unique Hospitality Language Bundle, make sure you know how to greet your hotel guests in 15 top tourism languages and impress your boss!
Hospitality 15 Language Bundle includes:
Arabic, Brazilian Portuguese, Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Norwegian, Portuguese, Japanese, Russian, Spanish and Swedish.
With our Hospitality 15 Language Bundle, you can:
- Greet and welcome your hotel guests in 15 languages
- Introduce yourself and others
- Use simple phrases for check in and check out
- Ask for phone number and contact details
- Talk about countries and where guests are from
- Understand simple requests e.g. taxi, please
- Use numbers 1-20 and colors
- Talk about directions and locations
- Talk about hiring a car
- Simple recommendations
- Tell the time
What you get?
This one-year subscription gives you access to the Hospitality 15 Languages Bundle Course on Cudoo.com. You can download or print your certificate with your name and unique ID once the course is marked complete.